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VRIES, WOUTER DE []
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Control Number
112005
Library
Central library
Signature
PTC 1195
WORDT NIET UITGELEEND
Title
Strategie voor dienstverleners : 30 managementvragen en -antwoorden
Main author
Vries, Wouter de
Author(s)
Dekker, Niels
;
Hylkema, Hans
Publisher
Groningen [etc.] :
Noordhoff
, 2011
Edition
3e dr.
Description
278 pagina's : illustraties
ISBN
9789001797140
Notes
Met lit. opg.. - Met reg.
Subjects (Dut.)
DIENSTENMARKETING
;
STRATEGIEEN
;
SMART
;
SWOT-ANALYSE
;
KLANTTEVREDENHEID
;
KLANTENDIENST
;
DIENSTVERLENING
Subjects (Eng.)
MARKETING
;
STRATEGY
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Control Number
73296
Library
Central library
Signature
KAS 658.87
Title
SERVICES marketing management : an international perspective
Main author
Kasper, Hans
Author(s)
Helsdingen, Piet van
;
Vries, Wouter de
Publisher
New York [etc.] :
John Wiley and Sons
, 1999
Description
750 pagina's : illustraties
ISBN
0471984906
Notes
Met bibliogr.
Subjects (Dut.)
DIENSTENMARKETING
;
KOOPGEDRAG
;
VERKOOPPSYCHOLOGIE
;
KLANTENDIENST
Available Copies
: 1
Accession No.
Library
Type of Material
Shelf Loc
Date Return
200800003594
SRUvSCB
L
KAS658.87
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Control Number
69459
Library
Central library
Signature
RIE 658.87
Title
MILES mania : van gratis weggevertje tot elektronisch sparen
Main author
Riezebos, Rik
Author(s)
Vries, Wouter de
;
Waarts, Eric
Publisher
Groningen :
Wolters-Noordhoff
, 1996
Description
107 pagina's : illustraties
Series
Marketing dossiers
ISBN
9001757375
Notes
Met bijl.. - Met lit. opg.
Subjects (Dut.)
DIENSTENMARKETING
;
VERKOOPPSYCHOLOGIE
;
BESPARINGEN
;
SPAARTHEORIE
;
GEZINSUITGAVEN
;
INFORMATIETECHNOLOGIE
;
SPAARSYSTEMEN
Available Copies
: 1
Accession No.
Library
Type of Material
Shelf Loc
Date Return
200700003572
SRUvSCB
L
RIE658.87
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Control Number
5942
Library
Central library
Signature
VRI 005.34
Title
Strategic service maangement : a guide into 20 differenet models, theories and concepts
Main author
Vries, Wouter de
Author(s)
Goud, Aart P.J.
;
Goud, Bettie M.J.
Publisher
Groningen :
Stenfert Kroese
, 2004
Description
201 p's : illustraties
ISBN
9020733028
Notes
Met lit. opg.. - Met index
Subjects (Dut.)
DIENSTENMANAGEMENT
;
KLANTENDIENST
;
KLANTENSERVICE
;
DIENSTVERLENING
;
LEVERINGSPROCESSEN
;
STRATEGISCH MANAGEMENT
;
STRATEGIEEN
;
NETWERKEN
;
BUSINESS-TO-BUSINESS
;
BUSINESS-TO-CUSTOMER
;
NETWERKEN
;
DIENSTENMARKETING
;
MARKETING MIX
Subjects (Eng.)
SERVICES MANAGEMENT
;
CUSTOMER SERVICE
;
DELIVERY PROCESSES
;
STRATEGIC MANAGEMENT
;
STRATEGIES
;
NETWORKING
;
SERVICES MARKETING
;
MARKETING MIX
Available Copies
: 1
Accession No.
Library
Type of Material
Shelf Loc
Date Return
202200000106
SRUvSCB
L
VRI 005.34
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