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HYLKEMA, HANS []
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Control Number
112005
Library
Central library
Signature
PTC 1195
WORDT NIET UITGELEEND
Title
Strategie voor dienstverleners : 30 managementvragen en -antwoorden
Main author
Vries, Wouter de
Author(s)
Dekker, Niels
;
Hylkema, Hans
Publisher
Groningen [etc.] :
Noordhoff
, 2011
Edition
3e dr.
Description
278 pagina's : illustraties
ISBN
9789001797140
Notes
Met lit. opg.. - Met reg.
Subjects (Dut.)
DIENSTENMARKETING
;
STRATEGIEEN
;
SMART
;
SWOT-ANALYSE
;
KLANTTEVREDENHEID
;
KLANTENDIENST
;
DIENSTVERLENING
Subjects (Eng.)
MARKETING
;
STRATEGY
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