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Control Number119516
LibraryCentral library
SignatureBER 004
TitleIT-servicemanagement op basis van ITIL
Main authorBernard, Pierre
Author(s)Visser, Rene (collaborator)
PublisherZaltbommel : Van Haren, 2016
EditionVijfde oplage
Description 355 pagina's
SeriesBest Practice
ISBN9789087538019
NotesMet reg.
Subjects (Dut.)INFORMATIETECHNOLOGIE; INFORMATIEMANAGEMENT; DIENSTVERLENING; IT-VAARDIGHEDEN; MANAGEMENTSYSTEMEN; INFORMATIESYSTEMEN; COMMUNICATIEBEHEER
Subjects (Eng.)INFORMATION TECHNOLOGY; INFORMATION MANAGEMENT; INFORMATION SYSTEMS

Available Copies: 1
Accession No.LibraryType of MaterialShelf LocDate Return
201800000705SRUvSCBLBER 004




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Control Number99660
LibraryCentral library
SignatureIT 005.961
TitleIT outsourcing : een introductie
Author(s)Delen, Guus (editor)
PublisherZaltbommel : Van Haren, 2008
Description 112 pagina's
ISBN9789087531232
NotesMet bijl.. - Met lit. opg.
Subjects (Dut.)UITBESTEDEN VAN WERK; INFORMATIETECHNOLOGIE; BEDRIJFSORGANISATIE; KOSTENBEHEERSING; FAILLISSEMENT

Available Copies: 2
Accession No.LibraryType of MaterialShelf LocDate Return
201400002229SRUvSCBLIT 005.961
201500001072SRUvSCBLIT 005.961




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Control Number97700
LibraryCentral library
SignatureSEL 004
TitleImplementing IT governance : a pocket guide
Main authorSelig, Gad J.
PublisherZaltbommel : Van Haren, 2008
Description 208 pagina's : illustraties
SeriesBest practice
ISBN9789087532161
Subjects (Dut.)INFORMATIETECHNOLOGIE; COMMUNICATIEBEHEER; BESTURINGSSYSTEMEN; MANAGEMENTMECHANISMEN; STRATEGIEEN; PLANNING

Available Copies: 2
Accession No.LibraryType of MaterialShelf LocDate Return
201400000494SRUvSCBLSEL 004
201400000495SRUvSCBLSEL 004




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Control Number97698
LibraryCentral library
SignatureWIL 004
TitleABC of ICT : an introduction
Main authorWilkinson, Paul
Author(s)Schilt, Jan; Newton, Steve (editor)
PublisherZaltbommel : Van Haren, 2008
Description 285 pagina's : illustraties
ISBN9789087531409
NotesMet bijl.
Subjects (Dut.)INFORMATIETECHNOLOGIE; ORGANISATIEGEDRAG; WERKATTITUDES; ORGANISATIESTRUCTUUR; PROCESSEN IN MANAGEMENT; TEAMWORK; SAMENWERKING

Available Copies: 2
Accession No.LibraryType of MaterialShelf LocDate Return
201400000492SRUvSCBLWIL 004
201400000493SRUvSCBLWIL 004




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Control Number96751
LibraryCentral library
SignatureBER 004
TitleCOBIT 5 : a management guide
Main authorBernard, Pierre
Author(s)Chittenden, Jane (editor)
PublisherZaltbommel : Van Haren, 2012
Description 121 pagina's : illustraties
SeriesBest practice
ISBN9789087537012
NotesMet bijl.
Subjects (Dut.)INFORMATIETECHNOLOGIE; INFORMATIESYSTEMEN; BEHEERSMECHANISMEN; PROCESBEHEERSING; BEVEILIGING

Available Copies: 1
Accession No.LibraryType of MaterialShelf LocDate Return
201400000026SRUvSCBLBER 004




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Control Number96750
LibraryCentral library
SignatureBRO 004.45
TitleMetrics for service management : designing for ITIL
Main authorBrooks, Peter
Author(s)Chittenden, Jane (editor)
PublisherZaltbommel : Van Haren, 2012
Description 170 pagina's : illustraties
SeriesBest practice
ISBN9789087536480
NotesMet bijl.. - Met bibliogr.
Subjects (Dut.)SYSTEEMPROGRAMMATUUR; PROGRAMMATUURMETRIEK; BESTURINGSSYSTEMEN; KLANTENSERVICE; COMMUNICATIEBEHEER; PROCESBEHEERSING; DIENSTVERLENING

Available Copies: 2
Accession No.LibraryType of MaterialShelf LocDate Return
201400000024SRUvSCBLBRO 004.45
201400000025SRUvSCBLBRO 004.45




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Control Number96749
LibraryCentral library
SignatureOLO 004
TitleThe service catalog : a practitioner guide
Main authorO-Loughlin, Mark
Author(s)Bon, Jan van...[et al.] (editor)
PublisherZaltbommel : Van Haren, 2009
Description 162 pagina's : illustraties
SeriesBest practice
ISBN9789087535711
NotesMet bijl.. - Met index
Subjects (Dut.)INFORMATIETECHNOLOGIE; KLANTENSERVICE; DIENSTVERLENING; CATALOGI; KLANTGERICHT; INFORMATIEVERSTREKKING

Available Copies: 2
Accession No.LibraryType of MaterialShelf LocDate Return
201400000022SRUvSCBLOLO 004
201400000023SRUvSCBLOLO 004




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Control Number96747
LibraryCentral library
SignatureFOU 004.45
TitleFoundations van ITIL V3
Author(s)Bon, Jan van...[et al.] (editor)
PublisherZaltbommel : Van Haren, 2012
Edition6e opl.
Description 379 pagina's : illustraties
ISBN9789087530563
NotesMet lit. opg.. - Met index
Subjects (Dut.)BESTURINGSSYSTEMEN; GEGEVENSBEHEER; KLANTENSERVICE; COMMUNICATIEBEHEER; INFORMATIESYSTEMEN; PROCESBEHEERSING; KLANTGERICHT; DIENSTVERLENING

Available Copies: 2
Accession No.LibraryType of MaterialShelf LocDate Return
201400000019SRUvSCBLFOU 004.45
201400000020SRUvSCBLFOU 004.45




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Control Number96746
LibraryCentral library
SignatureCAL 004.45
TitleInformation security based on ISO 27001-ISO 27002 : a management guide
Main authorCalder, Alan
Author(s)Bon, Jan van (editor)
PublisherZaltbommel : Van Haren, 2009
Edition2nd ed.
Description 85 pagina's : illustraties
SeriesBest practice
ISBN9789087535407
NotesMet bijl.
Subjects (Dut.)GEGEVENSBEHEER; INFORMATIESYSTEMEN; BESTANDEN; VEILIGHEIDSNORMEN; BEVEILIGING

Available Copies: 2
Accession No.LibraryType of MaterialShelf LocDate Return
201400000017SRUvSCBLCAL 004.45
201400000018SRUvSCBLCAL 004.45




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Control Number96744
LibraryCentral library
SignaturePOL 004.45
TitleBiSL a management guide
Main authorPols, Remko van der
Author(s)Backer, Yvette
PublisherZaltbommel : Van Haren, 2009
Edition3e opl.
Description 109 pagina's : illustraties
SeriesBest practice
ISBN978908753639
NotesMet index.. - Met bijl.
Subjects (Dut.)GEGEVENSBEHEER; INFORMATIESYSTEMEN; INFORMATIEVERSTREKKING; BESTURINGSSYSTEMEN; PROCESBEHEERSING

Available Copies: 2
Accession No.LibraryType of MaterialShelf LocDate Return
201400000015SRUvSCBLPOL 004.45
201400000016SRUvSCBLPOL 004.45




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Control Number96743
LibraryCentral library
SignaturePOL 004.45
TitleASL a management guide
Main authorPols, R. van der
Author(s)Backer, Yvette
PublisherZaltbommel : Van Haren, 2007
Edition2e dr., 2e opl.
Description 105 pagina's : illustraties
SeriesBest practice
ISBN9789077212851
NotesMet bijl.. - Met index
Subjects (Dut.)GEGEVENSBEHEER; INFORMATIESYSTEMEN; INFORMATIEVERSTREKKING; BESTURINGSSYSTEMEN; PROCESBEHEERSING

Available Copies: 2
Accession No.LibraryType of MaterialShelf LocDate Return
201400000013SRUvSCBLPOL 004.45
201400000014SRUvSCBLPOL 004.45




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Control Number96739
LibraryCentral library
SignatureWIL 004
TitleABC of ICT : exercise workbook
Main authorWilkinson, Paul
Author(s)Schilt, Jan; Newton, Steve (editor)
PublisherZaltbommel : Van Haren, 2009
Description 75 pagina's : illustraties
ISBN9789087531423
NotesMet bijl.
Subjects (Dut.)INFORMATIETECHNOLOGIE; ORGANISATIEGEDRAG; WERKATTITUDES; ORGANISATIECULTUUR; PROCESSEN IN MANAGEMENT; TEAMWORK; SAMENWERKING

Available Copies: 2
Accession No.LibraryType of MaterialShelf LocDate Return
201400000003SRUvSCBLWIL 004
201400000009SRUvSCBLWIL 004




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Control Number96707
LibraryCentral library
SignatureFOU 004.45
TitleFoundations of IT service management based on ITIL
Author(s)Bon, Jan van...[et al.] (editor)
PublisherZaltbommel : Van Haren, 2007
Edition2nd ed., 6th impr.
Description 233 pagina's : illustraties
ISBN9789077212585
NotesMet bijl.. - Met lit. opg.
Subjects (Dut.)BESTURINGSSYSTEMEN; GEGEVENSBEHEER; KLANTENSERVICE; COMMUNICATIEBEHEER; INFORMATIESYSTEMEN; PROCESBEHEERSING; KLANTGERICHT; DIENSTVERLENING

Available Copies: 1
Accession No.LibraryType of MaterialShelf LocDate Return
201400000031SRUvSCBLFOU 004.45




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Control Number96706
LibraryCentral library
SignatureSOT 004.45
TitleIT financial management : best practice
Main authorSottini, Maxime
Author(s)Bon, Jan van (editor); Tjassing, Ruby (editor)
PublisherZaltbommel : Van Haren, 2009
Description 232 pagina's : illustraties
SeriesITSM Library
ISBN9789087535018
NotesMet bijl.. - Met lit. opg.. - Met index
Subjects (Dut.)SYSTEEMPROGRAMMATUUR; FINANCIEEL MANAGEMENT; INFORMATIESYSTEMEN; GEGEVENSVERWERKING; GEGEVENSBEHEER; PROCESBEHEERSING

Available Copies: 2
Accession No.LibraryType of MaterialShelf LocDate Return
201400000029SRUvSCBLSOT 004.45
201400000030SRUvSCBLSOT 004.45




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Control Number96705
LibraryCentral library
SignatureITS 004.45
TitleITSM process assesment supporting ITIL : using TIPA to assess and improve your processes with ISO 15504 and prepare for ISO 20000 certification
Author(s)Barafort, Beatrix; Chittenden, Jane (editor)
PublisherZaltbommel : Van Haren, 2009
Description 217 pagina's : illustraties
SeriesBest practice
ISBN9789087535643
NotesMet lit. opg.
Subjects (Dut.)SYSTEEMPROGRAMMATUUR; PROCESBEHEERSING; KLANTENSERVICE; NETWERKARCHITECTUUR; PROCEDUREGERICHT; DIENSTVERLENING; COMMUNICATIEBEHEER

Available Copies: 2
Accession No.LibraryType of MaterialShelf LocDate Return
201400000027SRUvSCBLITS 004.45
201400000028SRUvSCBLITS 004.45




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