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Control Number	123296
Library	Central library
Signature	PEE 658.81
Title	Customer relationship management
Main author	Peelen, Ed
Publisher	Amsterdam : Pearson Education Benelux, 2009
Edition	Derde editie
Description	476 pagina's : illustraties
ISBN	9789043016759
Notes	Met lit. opg.. - Met reg.
Subjects (Dut.)	VERKOOPORGANISATIE; RELATIEMANAGEMENT; KLANTEN; KLANTENDIENST; DIENSTVERLENING; E-COMMERCE; MARKETING; BEDRIJFSSTRATEGIE; RELATIEBELEID; COMMERCIELE WEB; SOCIALE WEB; WEBSITES; KLANTRELATIES; CRM-SYSTEMEN
Subjects (Eng.)	SALES ORGANIZATION; CUSTOMERS; CUSTOMER SERVICE; BUSINESS STRATEGY; RELATIONSHIP POLICY; COMMERCIAL WEB; SOCIAL WEB; CUSTOMER RELATIONSHIPS; CRM SYSTEMS

Available Copies: 1
Accession No.	Library	Type of Material	Shelf Loc	Date Return
202600000130	SRUvSCB	L	PEE 658.81

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Control Number	122367
Library	Central library
Signature	SR 00329-24 WORDT NIET UITGELEEND
Title	Het effect van Customer Relationship Management bij de dienstverlening van de Energie Bedrijven Suriname
Main author	Adang, Naomi
Publisher	Paramaribo : [Auteur], 2024
Description	48 pagina's : illustraties
Thesis info	BSc. Afstudeerscriptie Anton de Kom Universiteit van Suriname. Faculteit der Maatschappijwetenschappen. Economie.
	00329-24
Notes	Met samenvatting. - Met lit. opg.. - Met bijl.
Subjects (Dut.)	MARKETING MANAGEMENT; KLANTGERICHT; KLANTENBEHEER; KLANTENRELATIE; KLANTGEGEVENS; KLANTCONTACTEN; KLANTINFORMATIE; CRM-SYSTEMEN; MARKETINGSSTRATEGIEN; EBS; SURINAME
Subjects (Eng.)	CUSTOMER SERVICES; CUSTOMER RELATIONSHIP; CUSTOMER DATA; CONTACTS; CUSTOMER INFORMATION; MARKETING STRATEGIES

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