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Control Number	109720
Library	Central library
Signature	PID 351
Title	Measuring the performance of public services : principles and practice
Main author	Pidd, Michael
Publisher	Cambridge [etc.] : Cambridge University, 2012
Description	316 pagina's : illustraties
ISBN	9781107004658
Notes	Hardback. - Met lit. opg.. - Met index
Subjects (Dut.)	OPENBAAR BESTUUR; DIENSTENSECTOR; PRESTATIEMANAGEMENT; METING; OPENBARE DIENSTEN; PRESTATIE INDICATOREN; PERFORMANCE MANAGEMENT
Subjects (Eng.)	PUBLIC ADMINISTRATION; PUBLIC SERVICES; MEASUREMENT